Last Updated: July 2026
Welcome to Roaming Raven
Welcome to Roaming Raven. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
If you do not agree with these terms, please do not use our website.
About Us
Roaming Raven is a UK-based independent business offering handmade spiritual, witchcraft-inspired and wellbeing products including candles, soaps, crystals, herbal products, teas, ritual tools, spell kits, gift boxes and home fragrance.
Placing an Order
When you place an order through our website you are making an offer to purchase our products.
Orders are accepted once payment has been successfully received and you receive an order confirmation email.
We reserve the right to refuse or cancel orders where necessary, including where pricing errors or stock issues occur.
Product Information
Every effort is made to ensure product descriptions and photographs are accurate.
As many of our products are handmade or contain natural materials:
- Colours may vary slightly.
- Crystal sizes, shapes and colours naturally differ.
- Dried botanicals may vary with the seasons.
- Packaging may occasionally change.
- Some ingredients or accessories may be substituted where stock availability requires, while maintaining the same quality and purpose.
These natural variations are not considered faults.
Handmade Products
Many Roaming Raven products are handmade in small batches.
Minor differences between products should be expected and are part of the handmade nature of our business.
Spiritual Disclaimer
Roaming Raven products are intended for:
- Spiritual practice
- Meditation
- Ritual use
- Relaxation
- Personal wellbeing
- Decorative purposes
Our products are not intended to diagnose, treat, cure or prevent any medical, psychological or physical condition.
We do not guarantee any particular spiritual, magical or personal outcome through the use of our products.
Our products should never replace professional medical, legal, financial or mental health advice.
Product Safety
Please use all products responsibly.
Candles should never be left unattended.
Keep candles, wax melts, oils and other products away from children and pets.
Always follow any safety instructions supplied with your purchase.
If irritation occurs from any cosmetic or body product, discontinue use immediately.
Allergies
Many products contain herbs, botanicals, essential oils or natural ingredients.
Customers are responsible for checking ingredients before use.
If you have allergies or medical concerns, please contact us before purchasing.
Pricing
All prices are shown in Pounds Sterling (£ GBP).
Prices may change without notice.
The price charged will always be the price displayed at the time your order is placed.
Payment
Payment must be received in full before orders are dispatched.
Payments are processed securely through our approved payment providers.
Roaming Raven does not store full payment card information.
Shipping
Please refer to our Shipping Policy for full details regarding dispatch and delivery times.
Delivery estimates are not guaranteed and may occasionally be affected by postal delays outside our control.
Returns & Refunds
Please see our Returns & Refund Policy for full details regarding cancellations, returns and refunds.
Your statutory rights are not affected.
Intellectual Property
All content on this website, including:
- Product descriptions
- Images
- Logos
- Branding
- Graphics
- Downloads
- Digital products
remains the intellectual property of Roaming Raven unless otherwise stated.
No content may be copied, reproduced or redistributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, Roaming Raven shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Loss arising from misuse of our products
Nothing in these Terms excludes liability where it cannot legally be excluded.
Website Availability
We aim to keep our website available at all times but cannot guarantee uninterrupted access.
We may suspend the website temporarily for maintenance or updates.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be published on this page.
Contact
If you have any questions regarding these Terms & Conditions, please contact us through our Contact page.